● Anewow Customer Promise

 At the heart of our Anewow community is you - our customer. And we promise to make your shopping experience one to remember.

 

● Fast shipping

We have a 1-2 day order processing time plus a 7-12 days delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

 

 ● Fast response

We will answer your query within 1 business day

 

● All returns accepted

We accept global returns.  

 

 ● Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

 

● Safe & secure shopping

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